Customer Service 470-369-8901
Expected Delivery between Apr 14, 2025 - Apr 19, 2025
Free shipping inside the US and CA.
30 days money-back guarantee.
We have a 30-day return policy, which means you have 30 days after receiving your item to return it to us, but you have to notify our company within the first 3 days after receiving the product.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase. Also, this return policy is applicable to the following countries: the United States, Canada, Australia, and the United Kingdom only. For international purchases, we do not accept returns.
How to start Returns
To start a return, you can contact us at support@forwomenusa.com. If your return is accepted, we’ll send you the instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
If you urge returning the product, please pay attention to the following aspects:
If you’ve returned the product, please send the tracking number to our customer service. We are not liable for any return packages that may become lost or stolen in-transit to our address. Make sure you keep proof of tracking number when you ship back your returns.
You can always contact us for any return question at support@forwomenusa.com
DO NOT RETURN any item to the Central Offices located in Sarasota, Items will be discarded and not applicable to be refunded.
Cases that For Women USA does not make refunds:
For Women USA will not offer a refund or resend if:
1.Tracking alerts
2. Expiration Date of Return
If 30 days' time is overdue, the refund and return are not acceptable.
Please note that:
A dispute will be closed automatically if you have not answered for 3 consecutive days.
3. Force Majeure
For Women USA will deny the dispute of any product damaged or shipping delay caused by the act of God, epidemic situation, international situation, strike, war, earthquake, flood, virus, storm, heavy snow, Customs inspection delays.
Important Note: Measurement differences, or product doesn't fit as you expect, won't be considered for return/refund. Make sure you select the correct size, our products have a size chart to guide you.
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, or damaged, or if you receive the wrong item so that we can evaluate the issue and make it right.
Exceptions / non-returnable & refund items
Certain types of items cannot be returned and refunded by us; please, checklist of items below"
Please get in touch, if you have questions or concerns about your specific item.
Unfortunately, we cannot accept returns on sale (clearance) items or gift cards.
Important Note:
We do not accept returns from customers that purchased the same product/color in different sizes.
Exchanges
We do not offer exchanges at this moment. Please, make sure you select the right size that fits you.
Order Cancellation
We DO NOT cancel orders after they have been fulfilled and shipped, and they are in control of the transportation company. You have to wait until the product is received and delivered to you and start the return process mentioned above.
Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded to your original payment method. Please remember, it can take some time for your bank or credit card company to process and post the refund too.
Reserved Rights Regarding Returns
We reserve the right to define, refuse, limit and/or reject any returns from customers due to the following:
Hoping you understand and be clear about the return and refund process of our store.
For Women USA
Fulfillment time generally takes 1-3 business days; in some cases, like the holidays, could take more than that. Thanks for understanding
Detalles de la peluca
Como medir el cabello
Consejos de lavado
¿Cómo mantener la forma de la peluca? Mientras estés sentado en casa, quítatelo y colócalo en un soporte para pelucas. El soporte ayudará a mantener su forma y quitártelo de la cabeza te quitará los tirones y los pelos.
P1: ¿El cabello es cabello humano? A1: Todo el cabello es 100% cabello humano sin procesar con cutículas completas alineadas y no hay ácido procesado.
P2: ¿Cómo lavar una peluca?
A2: Después de lavar una peluca, no la sacuda en una toalla. Tenga cuidado y séquelo pieza por pieza. Esto asegura que las hebras de fibras no se caigan. Además, nunca peines tu peluca mientras está mojada. Incluso se sabe que los moldeadores de cabello húmedo para peinar dañan la peluca.
P3: ¿Con qué frecuencia se preocupan por la peluca?
R3: Puedes acondicionar tu cabello cada dos semanas para mantenerlo brillante y suave. Asegúrese de no hacerlo todos los días y asegúrese de enjuagarlo todo o podría provocar una acumulación en su peluca. Solo lave su peluca después de usarla 25 veces. Si hace esto diariamente o incluso semanalmente, puede hacer que su peluca se vea menos realista y se desmorone
P4: ¿Cómo debo cuidar el cabello para evitar enredos y caídas?
A4: En general, el cabello debe cuidarse 2-3 veces por semana para que el cabello se mantenga limpio y brillante, se debe usar de la manera adecuada, elija un champú para el cabello de calidad para proporcionar sustento en agua tibia y déjelo airear Seque después de un acondicionamiento profundo. Después de lavarlo, cuide el cabello con un poco de aceite para el cabello, luego el cabello será sedoso y suave. Además, elija el peine de punta ancha para peinarlo suavemente y evitar que se caiga. Y demasiado calor puede dañar el cabello, así que intente comenzar con un calor más bajo.
P5: ¿Por qué cancelé mi pedido mientras el reembolso aún no regresaba a mi tarjeta?
A5: Para la cancelación de pedidos, la retención del reembolso se refiere a nuestra política.
P6: ¿Puedo teñirlo de otro color y hacer otros estilos?
A6: Sí, nuestros cabellos son cabellos 100% humanos que pueden teñirse, decolorarse y hacerse una permanente. Sin embargo, el teñido y la permanente con frecuencia dañarán el cabello, incluso lo destruirán. Por favor, no hagas esto con frecuencia.
Our company does not store any information from your credit card. Our store has a certificate of Secure Sockets Layer (SSL), a standard technology for securing and preventing financial information from being stolen.
A 30-day money refund is guaranteed through our Refund policy.
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