Customer Service 470-369-8901
Free shipping inside the US and CA.
30 days money-back guarantee.
We have a 30-day return policy, which means you have 30 days after receiving your item to return it to us, but you have to notify our company within the first 3 days after receiving the product.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase. Also, this return policy is applicable to the following countries: the United States, Canada, Australia, and the United Kingdom only. For international purchases, we do not accept returns.
How to start Returns
To start a return, you can contact us at support@forwomenusa.com. If your return is accepted, we’ll send you the instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
If you urge returning the product, please pay attention to the following aspects:
If you’ve returned the product, please send the tracking number to our customer service. We are not liable for any return packages that may become lost or stolen in-transit to our address. Make sure you keep proof of tracking number when you ship back your returns.
You can always contact us for any return question at support@forwomenusa.com
DO NOT RETURN any item to the Central Offices located in Sarasota, Items will be discarded and not applicable to be refunded.
Cases that For Women USA does not make refunds:
For Women USA will not offer a refund or resend if:
1.Tracking alerts
2. Expiration Date of Return
If 30 days' time is overdue, the refund and return are not acceptable.
Please note that:
A dispute will be closed automatically if you have not answered for 3 consecutive days.
3. Force Majeure
For Women USA will deny the dispute of any product damaged or shipping delay caused by the act of God, epidemic situation, international situation, strike, war, earthquake, flood, virus, storm, heavy snow, Customs inspection delays.
Important Note: Measurement differences, or product doesn't fit as you expect, won't be considered for return/refund. Make sure you select the correct size, our products have a size chart to guide you.
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, or damaged, or if you receive the wrong item so that we can evaluate the issue and make it right.
Exceptions / non-returnable & refund items
Certain types of items cannot be returned and refunded by us; please, checklist of items below"
Please get in touch, if you have questions or concerns about your specific item.
Unfortunately, we cannot accept returns on sale (clearance) items or gift cards.
Important Note:
We do not accept returns from customers that purchased the same product/color in different sizes.
Exchanges
We do not offer exchanges at this moment. Please, make sure you select the right size that fits you.
Order Cancellation
We DO NOT cancel orders after they have been fulfilled and shipped, and they are in control of the transportation company. You have to wait until the product is received and delivered to you and start the return process mentioned above.
Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded to your original payment method. Please remember, it can take some time for your bank or credit card company to process and post the refund too.
Reserved Rights Regarding Returns
We reserve the right to define, refuse, limit and/or reject any returns from customers due to the following:
Hoping you understand and be clear about the return and refund process of our store.
For Women USA
Fulfillment time generally takes 1-3 business days; in some cases, like the holidays, could take more than that. Thanks for understanding
This Casual Smartwatch Waterproof For Ladies is the perfect combination of style and function. Stay connected on the go with its smart features, all while looking chic and trendy. Its waterproof design allows you to wear it in any weather, making it a versatile and practical accessory. Elevate your fashion game with this must-have for any modern woman!
Product parameters
-Main chip: 8762DK+Jerry HN333
-FLASH: 64M
-Bluetooth: BLE5.0/BT5.1
-Acceleration sensor: SC7A20
-Display screen: 1.57 (240 * 286)
-Touch: Full touch COF, Hailichuang 816D chip
-Physical buttons: One button without encoder
-Horn: supported (impedance 8 ohms, maximum 1W MAX)
-MIC (microphone): support (sensitivity 42DB+/-3DB)
--Motor: Supported (voltage range 1.3V-2.8V, starting voltage 1.3V MAX, rated voltage 1.8V)
-Heart rate: Tianyi Hexin 3600
-Battery: rated voltage 3.7V, charging cutoff voltage 4.2V/4.35V
-Charging management: typical charging current 130mA, maximum 200mA
-Charger specification: DC 5V (current ≥ 0.5A), maximum input withstand voltage 6.5V
-Wireless charging: can support 5V wireless charging
Watch features
-Basic firmware functions: weather, sleep, heart rate, blood pressure, blood oxygen, alarm clock, long sitting/drinking reminder, music control, remote photography, message reminder, Alipay, search for mobile phones/watches, sidebar, component editing and other functions
-Sports modes: 21 sports modes (walking, outdoor running, cycling, exercise bike, swimming, yoga, Elliptical trainer, basketball, football, badminton, table tennis, rugby, tennis, baseball, rope skipping, mountain climbing, long jump, hula hoop, volleyball, golf, Sit-up)
-Dynamic rate: Trend and data analysis of dynamic rate throughout the day
Blood oxygen: Support red light and infrared light sensors to measure blood oxygen saturation. True blood oxygen can only support manual single measurement and does not support full day detection
-Messages and call reminders: phone, SMS, email, WeChat, QQ, Facebook, Twitter, WhatsApp, LinkedIn, Instagram, Messenger, Snapchat, Line, Kakao Talk, Viber, Skype
-Call: dialing, frequently used contacts, call history, music playback, voice assistant
-Do Not Disturb Mode: Incoming Call Vibration Reminder
-WeChat Sports: Synchronize the movement steps of the watch to the WeChat leaderboard
-Dial selection: supports built-in fixed dial+push dial (push dial market massive dial through APP)
Watch languages
24 languages (Simplified Chinese, Traditional Chinese, English, German, Russian, Spanish, Portuguese, French, Japanese, Arabic, Dutch language, Italian, Czech language, Greek, Hebrew language, Indonesian, Malay language, Polish language, Thai, Vietnamese language, Finnish language, Romanian language, Turkish language, Croatian language)
APP support language:
24 languages (Simplified Chinese, Traditional Chinese, English, German, Russian, Spanish, Portuguese, French, Japanese, Arabic, Dutch language, Italian, Czech language, Greek, Hebrew language, Indonesian, Malay language, Polish language, Thai, Vietnamese language, Finnish language, Romanian language, Turkish language, Croatian language)
Package includes
Main unit, charger, wrist strap, instruction manual, packing box
After receiving the watch, please charge it first. Due to the long-term logistics, the battery of the watch is low. Before using, please scan the QR code on the instruction manual to download the APP and connect the watch through the APP.
FQA
Q:Why is the blood pressure value deviated from the sphygmomanometer?
A:The deviation between the measurement value of the watch and the sphygmomanometer is determined by a variety of factors. The measurement site of the sphygmomanometer is in the radial artery, and the measurement site of the watch is the two main branches of the arteriole. Normally, the aortic blood pressure measurement and the arteriole blood pressure measurements will vary by three to forty; if you use a watch and a sphygmomanometer to measure at the same time, because the blood flows in the artery in the direction of the centrifuge, the sphygmomanometer measures the straps so that the lower part of your elbow is under pressure. Temporary blood cannot ?how smoothly to the branch of the artery below, and the vascular tension is increased, which will make the upper and lower blood pressure measurement values more biased.
Q:Why can't the watch receive the message push?
A:Android phone settings1. Confirm that the message push switch is enabled on the mobile client.2. The confirmation message can be displayed normally in the mobile phone notification bar. The watch message push is pushed by reading the mobile phone notification bar message; if there is no message in the mobile phone notification bar, the watch will not be able to receive the push (need to find the notification setting in the phone settings, open WeChat, QQ phone, SMS, notification button of mobile client)3. Open the auxiliary function settings of the wristband client (see the auxiliary function in the settings on the phone, and open the auxiliary function settings of the wristband client)
Apple phone settings:1. Confirm that the message push switch is enabled on the mobile client.2. the confirmation message can be displayed normally in the mobile phone notification bar (need to find the notification settings in the phone settings, open WeChat, QQ phone, SMS, mobile phone client notification switch)
Q:Why does the pedometer not count steps when I have already started walking?
A:To reduce errors, smartwatch usually sets an initial value of 10, it will count steps when we walk more than 10 steps. The APP will show the real walking steps and start counting from step 10.
Q:What application is used when connecting to a smartphone?
A:The app is designed by the supplier. You can scan the QR code on the package or manual to download it when you get the item.
Q:Why the device cannot boot or start up properly?
A:Please charge your new device for at least 10 minutes or more before the first usage, this ensures normal device boot and optimal operation. For devices with removable batteries, ensure they are properly installed before charging.
Q: Can not find device when pairing device?
A:Please make sure the distance between phone and device less than 0.5m
Please make sure the device is not under low battery. If there is still a problem after 1.5hours charging, please contact us.
Q:Can not connect the device with app?
A:Some smartphone Bluetooth service will be abnormal when rebooted. Please reboot the smartphone for pairing device.
Q:Why the android mobile disconnect?
A:Android mobile phone system memory management will be forced to turn off the background app, you need to turn off the power saving mode or pull the app into the system housekeeping green background inside, app will not be forced to close.app must be running in the background, Bluetooth will not automatically disconnect.
Q: Why couldn’t I connect the Bluetooth?
A: 1. Please download the app firstly
2. Search Bluetooth name on your APP and then connect it.
3. You can see request to connect on the phone, click 'pair.
If you had connected the Bluetooth before, please clear all your phone's Bluetooth devices.
Q:Is the watch waterproof?
A: BW0370 is splash-proof and sweat-proof, so it is ok while you are doing sports. But you can’t swim with it.
(please note: it does not support the brewing hot water, hot bath, and water vapor. Please avoid using and storing the device at the place of high temperature & high humidity.)
Although the bracelet can monitor your heart rate, it cannot be used for any medical purpose, it is only to help people live a healthier life. All measurements results are for reference only. They are based on scientific algorithms and sensors. So please don't compare them to medical devices, we appreciate your understanding.
Our company does not store any information from your credit card. Our store has a certificate of Secure Sockets Layer (SSL), a standard technology for securing and preventing financial information from being stolen.
A 30-day money refund is guaranteed through our Refund policy.
We offer sizes ranging from XS to 3XL. Size availability may vary by style, so be sure to check the size chart on each product page for the most accurate fit.
Orders within the USA typically arrive within 8-12 business days (Free shipping), for international orders; please, check estimate time on product page. You’ll receive a tracking number as soon as your order is shipped.
Yes, we do. we ship to all countries!
Absolutely! We accept returns and exchanges within 30 days of delivery. Items must be unworn, unwashed, and in original condition. Please, refers to Return policy.
We accept all major credit and debit cards (local and international), PayPal, Google Pay and Apple Pay.
We focus on comfort, confidence, and style—crafted just for women. Our collections are curated with real women in mind and feature inclusive sizing and trend-forward designs.
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