Customer Service 470-369-8901
Expected Delivery between Jan 11, 2025 - Jan 17, 2025
Free shipping inside the US and CA.
30 days money-back guarantee.
We have a 30-day return policy, which means you have 30 days after receiving your item to return it to us, but you have to notify our company within the first 3 days after receiving the product.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase. Also, this return policy is applicable to the following countries: the United States, Canada, Australia, and the United Kingdom only. For international purchases, we do not accept returns.
How to start Returns
To start a return, you can contact us at support@forwomenusa.com. If your return is accepted, we’ll send you the instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
If you urge returning the product, please pay attention to the following aspects:
If you’ve returned the product, please send the tracking number to our customer service. We are not liable for any return packages that may become lost or stolen in-transit to our address. Make sure you keep proof of tracking number when you ship back your returns.
You can always contact us for any return question at support@forwomenusa.com
DO NOT RETURN any item to the Central Offices located in Sarasota, Items will be discarded and not applicable to be refunded.
Cases that For Women USA does not make refunds:
For Women USA will not offer a refund or resend if:
1.Tracking alerts
2. Expiration Date of Return
If 30 days' time is overdue, the refund and return are not acceptable.
Please note that:
A dispute will be closed automatically if you have not answered for 3 consecutive days.
3. Force Majeure
For Women USA will deny the dispute of any product damaged or shipping delay caused by the act of God, epidemic situation, international situation, strike, war, earthquake, flood, virus, storm, heavy snow, Customs inspection delays.
Important Note: Measurement differences, or product doesn't fit as you expect, won't be considered for return/refund. Make sure you select the correct size, our products have a size chart to guide you.
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, or damaged, or if you receive the wrong item so that we can evaluate the issue and make it right.
Exceptions / non-returnable & refund items
Certain types of items cannot be returned and refunded by us; please, checklist of items below"
Please get in touch, if you have questions or concerns about your specific item.
Unfortunately, we cannot accept returns on sale (clearance) items or gift cards.
Important Note:
We do not accept returns from customers that purchased the same product/color in different sizes.
Exchanges
We do not offer exchanges at this moment. Please, make sure you select the right size that fits you.
Order Cancellation
We DO NOT cancel orders after they have been fulfilled and shipped, and they are in control of the transportation company. You have to wait until the product is received and delivered to you and start the return process mentioned above.
Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded to your original payment method. Please remember, it can take some time for your bank or credit card company to process and post the refund too.
Reserved Rights Regarding Returns
We reserve the right to define, refuse, limit and/or reject any returns from customers due to the following:
Hoping you understand and be clear about the return and refund process of our store.
For Women USA
Fulfillment time generally takes 1-3 business days; in some cases, like the holidays, could take more than that. Thanks for understanding
Wig Details
How to measure the hair
Wash Tips
How to keep the wig shape? While you"re sitting at home, take it off and put it on a wig stand. The stand will help keep its shape and taking it off your head takes away from your own tugging and pulling hairs out
Q1: Is the hair human hair?A1: All the hair is 100% unprocessed human hair with full cuticles aligned and there"s No Acid Processed.
Q2: How To Wash A Wig?
A2: After washing a wig, do not shake it in a towel. Be careful and dry it piece-by-piece. This makes sure that strands of fibers don"t fall off. Also, never style your wig while it"s wet. Even those wet-to-style hair stylers are known to damage the wig.
Q3: How often do care about the wig?
A3: You can condition your hair every couple of weeks or so, to keep it shiny and soft. Make sure you don"t do that every day and be sure to rinse it all out or it could lead to build-up in your wig. Only wash your wig after wearing it 25 times. If you do this daily or even weekly, it can lead to your wig looking less realistic and falling apart
Q4: How should I care for the hair to avoid tangle and shedding?
A4: Generally the hair needs to have cared for 2-3 times a week so that the hair can keep clean and shiny, the proper way need to be used, please choose quality hair shampoo to provide sustenance in warm water, and let it air dry after deep conditioned, After wash pls nurse the hair with some hair oil, then the hair will be silk and soft. Additionally please choose the wide-toot comb to comb it gently, so as to prevent shedding. And too much heat may damage the hair, so please try to start with lower heat.
Q5: Why I canceled my order while the refund still didn’t return to my card?
A5: For order cancellation, refund hold refers to our policy.
Q6: Can I dye it to another color and make other styles?
A6: Yes, our hairs are 100% human hairs that can be dyed, bleached and permed. However, frequently dyed and permed will do harm to hairs, even destroy hairs. Please do not do this frequently.
Our company does not store any information from your credit card. Our store has a certificate of Secure Sockets Layer (SSL), a standard technology for securing and preventing financial information from being stolen.
A 30-day money refund is guaranteed through our Refund policy.
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